Dunkin’ (known as Dunkin’ Donuts from 1950 to early 2019, and still called such to the public) is an American multinational coffee/donut company and quick service restaurant. It was founded by William Rosenberg in Quincy, Massachusetts in 1950. The chain was acquired by Baskin-Robbins’ holding company Allied Domecq in 1990; its acquisition of the Mister Donut chain and the conversion of that chain to dunkin donuts locations near me facilitated the brand’s increase in North America that year. Dunkin’ Donuts and Baskin-Robbins have been subsidiaries of Dunkin’ Brands, headquartered in Canton, Massachusetts, since 2004. The chain began rebranding as a “beverage-led company”, and was renamed Dunkin’, in January 2019.
With nearly 12,000 locations in 36 countries, Dunkin’ is probably the largest coffee and baked goods chains on earth. Its products include donuts, bagels, other baked goods, and many different hot and iced beverages.
Dunkin Donuts History.
The initial Dunkin’ Donuts in Quincy, Massachusetts after its renovation inside the 2000s
The Dunkin’ Donuts Express located in Midway Airport Terminal.
William Rosenberg opened Open Kettle in 1948, a cafe or restaurant selling donuts and coffee in Quincy, Massachusetts, but he changed the name in 1950 to Dunkin’ Donuts after discussing with company executives.[better source needed] He conceived the concept for that restaurant after his experiences selling food in factories and also at construction sites, where donuts and coffee were two of the most popular items. The restaurant was successful, and Rosenberg sold franchises to others starting in 1955.
In 1963, Rosenberg’s son Robert became CEO of the company at age 25, and Dunkin Donuts opened its hundredth location that year. Dunkin’ Donuts had been a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses, and Dunkin’ Donuts locations varied greatly inside their menu options, with some selling full breakfasts as well as others serving only donuts and coffee.
Dunkin Donuts is surely an international company focusing on baked goods. The organization is located throughout america in addition to 32 countries abroad. The customer service department [ ] can be obtained to discuss concerns relating to products or service. If you need to reach out, you are able to connect on the phone, email, traditional mail or through social media.
Dunkin Donuts Regular Business Hours
Weekdays: You will notice that a lot of the restaurants work on different hours. Several of the locations are open round the clock a days. Typically, the restaurants are open Monday through Friday 5am to 10pm, local time. The hours change whenever a holiday falls on a weekday.
Weekends: Dunkin Donuts is open Saturday and Sunday 6am to 9pm, local time. You will need to contact your local Dunkin Donuts for specific hours of operation, thinking about the hours change based upon location.
Dunkin Donuts runs using different hours on holidays. The hours of operation vary by location. You will also notice that locations close of reduce hours on observed holidays. The observed holidays include:
New Years Day
Martin Luther King Day
New Years Eve
Dunkin Donut’s News: Dunkin is dropping the donuts from the name, anyway. Doughnuts remain on the menu, but Dunkin Donuts is renaming itself Dunkin to mirror its increasing focus on coffee along with other drinks, which will make up 60 % of its sales.
The 68-year-old chain has toyed using the idea for a while. In 2006, it released a brand new motto America runs using Dunkin that didnt mention doughnuts. Last fall, it tested the Dunkin logo over a new store in Pasadena, Calif.; it has put the name on a few other stores ever since then.
Our new branding is actually a clear signal that theres something new at Dunkin. It talks to the breadth of our own offerings, said David Hoffman, the CEO Dunkin Brands, the chains parent company, in a conference call with media.
The name change will officially occur in January, if it begins appearing on napkins, boxes and signs at new and remodeled Usa stores. The alteration will gradually be adopted as franchisees update their stores. It will probably be phased in overseas within the next season, the company said. Dunkin Donuts has 12,500 restaurants worldwide.
The newest logo will continue to have Dunkin Donuts familiar rounded font and orange-and-pink color scheme, in which the company has used since 1973. The Canton, Mass.-based company isnt saying exactly how much the alteration will cost.
Dunkin Donuts has always sold coffee, but hot breakfast sandwiches and specialty drinks just like the fruity Coolatta and Cold Brew iced coffee have become increasingly vital that you the chain. In the second quarter of the year, the business noted that overall Usa store traffic was down, but revenue was up due to sales of higher-margin iced coffee drinks and breakfast sandwiches.
Dunkin?says the name change is just one of numerous things it? doing to remain related to younger customers. It? also simplifying its menu and adding dedicated mobile ordering lanes.
But changing the name of iconic brands can be a big mistake, says Laura Ries, an Atlanta-based marketing consultant.
Ries says Dunkin eventually wont mean anything to younger customers who havent grown up with all the full name. Specific words are easier for folks to consider and conjure emotional connections, she said. Having Donuts inside the name is additionally easier for individuals in overseas markets who may well not really know what Dunkin means.
Messing with iconic brands can also have consequences. In 2016, 15 years after replacing Kentucky Fried Chicken with KFC, the organization needed to issue a press release to combat an online rumor it was compelled to change its name because it doesn? serve real chicken.
And IHOP faced some backlash earlier over the summer in the event it announced it was changing its name to IHOb to remind customers that it serves burgers as well as pancakes. That certain was a publicity stunt, nevertheless it annoyed some customers.
Dunkin Donuts Chief Marketing Officer Tony Weisman said the organization has been doing lots of testing and doesn? expect any customer backlash through the decision.
The reaction has become overwhelmingly positive,Weisman said. Its just likely to feel completely familiar to people.?
But Reis said even when doughnuts have fallen from favor among a more health-conscious customer base, people already know Dunkin?Donuts as being a place where they can just get coffee and enjoy the doughnuts smell.
There? nothing wrong with still having Donuts inside your name,?she said. ?ong term it absolutely was helping them, providing them with a brand name identity which had been the contrary of Starbucks.?
The Canton, Mass., chain on Wednesday said that revamped lattes, cappuccinos and Americanos are the biggest switch to Dunkin? drinks menu since it started serving espresso fifteen years ago from simpler machines.
Dunkin?wants customers to find out it as less expensive than Starbucks and just as good. The organization dropped the Donuts looking at the name last month and is particularly encroaching on Starbucks? turf by selling cold-brew coffee in the shops and bottled iced coffee in food markets.
Starbucks has generated lackluster sales growth in recent quarters inside the United states, its largest market, and competition to sell high-quality coffee is intensifying. The price of a 16-ounce hot latte in a Dunkin in Baltimore, where the chain has been testing the newest drinks, is $3.59, with tax, in comparison with $4.19 for the similar-sized drink in a nearby Starbucks.
Dunkin has taken shots at Starbucks with new, lower-priced espresso drinks.
Theres no reason to go to Starbucks anymore, said Tony Weisman, Dunkin? marketing chief.
Starbucks representatives were unavailable for comment Wednesday. Going up against Starbucks, whose business was modeled following the espresso shops of Italy, might be a big challenge for Dunkin, which always has become known more because of its smooth coffees than a bold drink like espresso.
Dunkin continues to be remodeling its stores with cold-brew taps and drive-through lanes for mobile orders. Like Starbucks, the chain has struggled to bring in new clients. Dunkins Usa same-store sales grew 1.4% inside the second quarter, as an increase in average check offset a decline in traffic. The organization is scheduled to report third-quarter results on Thursday.
Dunkin has lagged behind in espresso sales since the category took over as the fastest-growing sort of coffee in cafes lately. McDonald? Corp. has a line of low-price espresso drinks, too. The newest espresso beverages is going to be served at Dunkin? more than 9,200 Usa stores in bright orange cups to distinguish them off their Dunkin drinks in white or clear cups.
The organization hopes the drinks may help it boost business in the afternoon, which includes proved challenging for both Dunkin?and Starbucks. The business is investing $100 million in the United states within the next year, over fifty percent from it in restaurant technology, like the espresso machines. Franchisees have committed a lot more money to the upgrades. Dunkin wouldn? say just how much franchisees are contributing or exactly how much the brand new machines cost. Company executives chose the Swiss-made machine that might be the new standard, following trips to Europe and repeated tests to get the extraction from the coffee beans perfect.
The new equipment in certain ways is faster compared to old equipment, said Scott Murphy, chief operating officer of Dunkin?Usa
It’s officially “spooky season,” which suggests eateries throughout the nation are dressing their menus up for Halloween. Dunkin’ Donuts is no exception, because the company welcomed two seasonal doughnuts onto its shelves on Oct. 3, 2018. You’ve probably already tried one of them, as it made its debut on the Halloween menu in 2017. However, I’m gonna assume you haven’t tried Dunkin’ Donuts’ Halloween Oreo Donut yet?because it’s the company’s newest holiday offering. No, I’m not tricking you; this can be a real treat that you can purchase as Dunkin’ today.
Before you run towards the nearest Dunkin’ in quest for a Halloween Oreo Donut, you most likely need to know what it’s made of. For the record, this chocolatey selection doesn’t disappoint. According to a press release, Dunkin’s new Oreo Donut is filled with vanilla buttercream and topped with chocolate icing. (TBH, it’s already giving me major Oreo vibes.) That’s not it, though; the Halloween treat will then be dipped in Oreo cookie crumbles and drizzled with dark orange icing. Between the chocolate tones as well as the and orange accent, there’s not doubt inside my mind that the treat will place you to the spooky spirit.
Not to mention, it may sound delicious. A Dunkin’-Oreo hybrid is exactly what I would like at this time, and the reality that it’s Halloween-themed can make it better yet.
That’s not the sole seasonal doughnut that Dunkin’ offers, though. The company also re-introduced its Spider Donut, which had been initially welcomed to the Halloween menu in 2017. Not just will be the Spider Donut among Dunkin’s spookiest offerings, but it additionally doubles up on the doughnuts. The delicacy is made with an orange-frosted classic doughnut that has a glazed Munchkin sitting in the center. Then, chocolate icing is utilized to draw spider legs and eyes to the doughnut. The end result is actually a scary-and-sweet Halloween treat that’s ideal for October snacking.
Along with the Oreo Donut and also the Spider Donut, Dunkin’ is dressing up its classic doughnut selection in honor of Halloween. Based on a press release, the organization is utilizing purple and orange paunfy drizzles and sprinkles to add some holiday pizazz to the classic menu. Therefore if spiders and Oreos aren’t your personal style, it is possible to join the holiday fun together with your favorite go-to doughnut.
Dunkin’ does way more than dressing its doughnuts for Halloween, though. The organization can also be supporting “Community Cups” throughout the month of October, which provides customers the opportunity to donate $1 for the Joy in Childhood Foundation. The cornerstone which is maintained by Dunkin’ and Baskin-Robbins gives children who are suffering through hunger or sickness chances to experience joy in their lives. Customers can donate towards the cause at Dunkin’ until Oct. 31.